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Network Support and Maintenance

 

GreenNet® was established in 1995 and has become since then the first successful, large-scale, Internet Service Provider (ISP) based exclusively on the Windows NT Operating System.  We developed many of the original Windows NT tools, which are widely used by other ISPs.  We are acknowledged in the industry as one of the pioneer Windows NT shops. We are not only familiar with Windows NT, we live by it and use it as part of our daily work routine. We believe it is important for you to know this as you select your network support partner.

 As computer networks become more affordable and accessible, more and more business and institutions are becoming dependent on their smooth operation.  Unfortunately, the amount of talent available to design, support and maintain computer networks is scarce and expensive. To satisfy this market need, GreenNet® has created our Network Support division. Network Support is staffed by the same engineers and technicians that run the GreenNet® network.  Supporting networks is our every day job, not just an add-on service.  Give us a try!

 Below is a price list of the different services we offer:

Description

Cost

Comments

Network Installation:

 

 

Configure and/or order a server

$250

Buy direct and we will configure it for you

Install and test Windows NT on a server

$500

Either PDC or BDC, includes one switch or hub

Install and test networked workstations (printer)

$50, each

Windows 98/ME or Windows NT

Install Network (CAT 5) wiring

$3/lf

Excludes materials’ cost

Install and test non-networked workstation

$100

 

Install Application on NT server (Proxy, Exchange)

$350, each

Best done when network is setup

Install Application on workstation (MS Office, etc)

$50, each

 

 

 

 

Yearly Maintenance Contracts:

 

(Includes software upgrades and troubleshooting)

Pre-paid method. (Servers, workstations, printers)

$3,995

Up to 30 incidents. Each additional: $180

Retainer method. (Servers, workstations, printers)

$2,000

Each incident charged at $180

 

 

 

One-time Services:

 

 

Re-format hard drive. Re-install software

$200

Bring a dead machine back to life

Configure Internet dialup connection

$50

Free, if buying connection from GreenNet®

Configure, troubleshoot DSL, ISDN, T1 connection

$399

 

Service call. No maintenance contract. Technician

$100/hour

Two hours minimum.

Service call. No maintenance contract. Engineer

$150/hour

Two-hr. Min. Better to get a maintenance contract!

Consulting  (Network design, overhaul, replacement)

$275/hour

 

Telephone phone support, with Service Contract

Free

 

Travel Time

Free

We are a local company. You don’t pay us for travel.

Contact Us

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